We use Social Media to solve problems.

Mike D. Merrill interviews Jason Falls about his new book No Bullshit Social Media.

Here are the key reasons why you can consider using social media marketing for your local business:

1. Enhance branding and awareness
2. Protect your reputation
3. Extend your public relations
4. Build community of followers and loyal advocates
5. Extend your customer service
6. Facilitate research and development
7. Drive sales